fabjee Responsible Gaming — Play Smart, Stay Safe

Gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. fabjee provides every player with practical tools, clear guidance, and direct access to support so that gaming on our platform remains a positive experience.

18+ Only — Strict Age Policy
Self-Exclusion Available
Deposit & Loss Limits
24/7 Player Support

Tools Built to Keep You in Control

fabjee has integrated responsible gaming controls directly into your account dashboard. These tools are available to all registered players across Bangladesh — from Dhaka to Chittagong, Sylhet to Cox's Bazar — at no cost and with immediate effect.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your fabjee account. Once a limit is active, it cannot be increased for at least 24 hours, giving you a mandatory cooling window before raising it.

Loss Limits

Define the maximum net loss you are comfortable with over any given period. When your net loss reaches that threshold, fabjee will automatically prevent further wagers until your chosen limit window resets.

Session Time Reminders

Receive a notification after a set period of continuous play — for example, 30 minutes or 1 hour. This prompt appears on screen so you can pause, reflect, and decide consciously whether to continue playing.

Time-Out & Cooling-Off

Take a structured break from fabjee for 24 hours, 7 days, 30 days, or a custom period. During a time-out, your account is suspended and no deposits, bets, or logins are possible. Marketing is also paused.

Self-Exclusion

Choose to permanently or long-term exclude yourself from the fabjee platform. Self-exclusion periods start at 6 months and can extend to 5 years or be made permanent. Contact support to activate this option immediately.

24/7 Support Access

Our support team is available around the clock via live chat in your account dashboard, or by email at [email protected]. If you have any concerns about your gambling behaviour, please reach out — we are here to help without judgement.

1. Our Commitment to Safe Play

fabjee was built on the belief that online gambling should be entertaining, transparent, and sustainable. We serve players across Bangladesh — in cities like Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh — and we take our duty of care to each one of them seriously.

Responsible gaming is not a legal checkbox for fabjee. It is an operating principle woven into how we design our platform, how we train our support staff, and how we communicate with our player community. Our responsible gaming programme covers four core areas: prevention (stopping minors from accessing the platform), control (giving players tools to manage their own spending and time), awareness (helping players recognise early warning signs), and support (connecting players in difficulty with practical assistance).

We understand that for a small minority of players, gambling can shift from recreation to a compulsive behaviour with real consequences for personal finances, relationships, and mental health. fabjee is committed to identifying players who may be at risk and providing meaningful, timely interventions. We encourage every player to engage with the tools described on this page — not only if gambling becomes a problem, but as a routine part of managing your entertainment budget.

Important: Gambling involves financial risk. Never gamble with money you cannot afford to lose. Gambling should not be used as a method to resolve debt or financial difficulty. If you are experiencing financial hardship, please contact support before making any further deposits.

2. Age Restriction & Verification

fabjee operates a strict 18+ only policy. Access to the fabjee platform, including all casino games, sports betting, live dealer tables, and any other wagering feature, is absolutely prohibited for individuals under the age of 18. This is not merely a policy guideline — it is a hard rule that fabjee enforces actively.

2.1 Age Verification at Registration

All new players are required to provide a valid date of birth at the point of registration. Before any withdrawal is processed — and periodically during the account lifecycle — fabjee will request documentary proof of age. Acceptable documents include:

  • National Identity Card (NID) issued by the Bangladesh Election Commission
  • Valid passport with date-of-birth page visible
  • Birth registration certificate (where NID is not yet issued)

If a player cannot provide satisfactory age verification, their account will be suspended and all funds held pending the outcome of the verification review. fabjee reserves the right to void any bets placed by an account that is subsequently found to belong to a minor.

2.2 Protecting Minors

If you share a device with younger family members, we strongly recommend using parental control or filtering software to prevent underage access to gambling websites. fabjee does not target minors in any marketing communication and does not use imagery, language, or game themes designed to appeal primarily to individuals under 18.

If you suspect a minor has accessed or created a fabjee account, please report this to [email protected] immediately. We treat all such reports with the highest priority.

3. Self-Exclusion Tools

Self-exclusion is the most decisive tool fabjee offers to players who feel that their gambling is no longer under control. When you self-exclude, your account is immediately closed to all forms of gambling activity for the duration you choose. fabjee also suspends all promotional and marketing communications to your contact details for the same period.

3.1 How to Self-Exclude

1
Log in to your fabjee account

Access the fabjee platform from your device and sign in with your registered credentials.

2
Navigate to Responsible Gaming settings

In your account dashboard, select the Responsible Gaming section from the account menu.

3
Choose Self-Exclusion and select your duration

Select a period: 6 months, 1 year, 3 years, 5 years, or permanent. Longer periods reflect a stronger commitment to taking a break.

4
Confirm your decision

Self-exclusion takes effect immediately upon confirmation. You will receive an email confirmation. The exclusion cannot be reversed during the chosen period.

5
Alternatively, contact support directly

If you prefer not to navigate the dashboard, email [email protected] with the subject line "Self-Exclusion Request" and a member of our team will action the exclusion immediately, around the clock.

3.2 What Happens During Self-Exclusion

  • Your account is locked — login attempts will be rejected.
  • All pending bonus offers are cancelled and will not be reinstated.
  • Any balance remaining in your account at the time of exclusion will be made available for withdrawal. Contact support to arrange this.
  • All marketing, promotional, and bonus communications are stopped immediately.
  • You may not create a new fabjee account during the exclusion period. If you attempt to do so, fabjee will close the new account when identified.

3.3 Returning After Self-Exclusion

When a fixed-term self-exclusion period expires, your account will not be automatically reopened. You must contact support and confirm your intention to return. fabjee will apply a further 24-hour reflection period before restoring access. Permanent self-exclusion cannot be reversed under any circumstances.

4. Deposit & Loss Limits

Setting financial limits is one of the most effective habits a responsible gambler can develop. fabjee makes it straightforward to establish limits that reflect your personal entertainment budget, and we enforce those limits automatically so you do not have to rely on willpower alone at the point of temptation.

4.1 Deposit Limits

You can set a maximum deposit amount for any of the following windows:

  • Daily limit: The maximum total you can deposit across all payment methods (bKash, Nagad, Rocket, Upay, Visa, Mastercard) within a single calendar day (Bangladesh Standard Time, UTC+6).
  • Weekly limit: The maximum total across a Monday–Sunday week.
  • Monthly limit: The maximum total across a calendar month.

Deposit limits take effect immediately when set. Reducing a limit is effective immediately. Increasing a limit is subject to a mandatory 24-hour cooling-off period before the higher limit becomes active — this prevents impulsive increases in the heat of the moment.

4.2 Loss Limits

A loss limit caps the net amount you can lose — defined as total wagers minus total winnings — over a set period. When your net loss in the chosen window reaches your threshold, fabjee suspends further betting until the window resets. Like deposit limits, reducing a loss limit applies immediately, while increases are subject to a 24-hour delay.

4.3 Wager Limits

In addition to deposit and loss limits, players can set a maximum single-wager amount. This prevents any individual bet from exceeding a value you are genuinely comfortable with, regardless of how much is available in your account balance at any given time.

4.4 How to Set or Adjust Limits

All limit controls are accessible under the Responsible Gaming section of your account dashboard. Changes can also be requested by contacting support at [email protected]. We recommend reviewing your limits periodically — especially around seasonal events like Eid, Pohela Boishakh, or major cricket tournaments (BPL, IPL, T20 World Cup) when the temptation to increase stakes can be heightened.

5. Time-Out & Cooling-Off Periods

A time-out is a temporary break from gambling that gives you space to step back, reassess, and return to fabjee with a clearer perspective — if and when you choose to do so. It is a softer measure than self-exclusion and is well suited to players who feel they need a short pause rather than a long-term break.

24-Hour Time-Out

Instant one-day cooling window. Account suspended until the same time the following day.

7-Day Time-Out

A full week away from the platform. All marketing is paused for the duration.

30-Day Time-Out

One month of structured rest. Suitable for players who feel their play has become habitual.

Custom Period

Set any duration from 1 day up to 6 months. Tailor the break to your personal circumstances.

5.1 Session Time Reminders

Even within a normal play session, fabjee offers configurable in-session time reminders. You can set an alert to appear on screen after 30 minutes, 1 hour, or any custom interval. The reminder displays your session duration, the total amount wagered during that session, and your net result, giving you a real-time snapshot to inform your decision about whether to continue. This feature is available in the Responsible Gaming section of the account dashboard and takes effect from the start of your next login session.

5.2 Reality Checks

fabjee's reality check feature interrupts gameplay at your chosen interval and presents a clear summary of time played and money spent in that session. You must actively acknowledge the reality check before play can resume. This is a deliberate friction point designed to prevent the time-distortion effect that long gaming sessions can produce.

6. Recognising Problem Gambling

Most people who gamble do so recreationally and within their means. However, for some individuals gambling can develop into a compulsive behaviour — often gradually and without a clear turning point. Recognising the early warning signs is the most important step toward getting things back on track.

Below are common indicators that gambling may be becoming a problem. These apply to gambling at fabjee or at any other platform. Ask yourself honestly whether any of these apply to your situation:

Warning Signs to Watch For

  • Gambling with money set aside for rent, bills, or food
  • Chasing losses — increasing bets to recover previous losses
  • Lying to family or friends about how much time or money you spend gambling
  • Feeling irritable, anxious, or depressed when not gambling
  • Using gambling as a way to escape stress, loneliness, or problems
  • Borrowing money or selling possessions to fund gambling
  • Repeatedly trying to cut back on gambling but failing
  • Neglecting work, study, or family responsibilities due to gambling
  • Spending increasing amounts of time gambling to achieve the same level of excitement
  • Thinking about gambling constantly — even when doing other activities
  • Feeling a strong urge to gamble after a win or a loss
  • Experiencing guilt or shame about your gambling after the fact

If you recognise several of the above signs in your own behaviour, we encourage you to use the tools described on this page — deposit limits, time-out, or self-exclusion — and to reach out to support. There is no shame in seeking help. The sooner a problem is addressed, the easier it is to resolve.

6.1 Concerned About Someone Else?

If you are worried about a family member or friend whose gambling is affecting their life or your relationship with them, fabjee support can offer guidance on how to approach the conversation and what resources are available. Contact us at [email protected] for advice.

7. Getting Help & Support

Asking for help is a sign of strength, not weakness. fabjee's support team is trained to respond to responsible gaming concerns with empathy, confidentiality, and speed. Whether you want to set a limit, take a break, or simply talk through your situation, we are available around the clock.

7.1 fabjee Direct Support

  • 24/7 Live Chat: Available from within your account dashboard. This is the fastest way to reach a support agent and request immediate action on your account — including activating a time-out or self-exclusion right away.
  • Email: Send your query or request to [email protected] with the subject line "Responsible Gaming Support". We aim to respond within 2 hours.
  • WhatsApp: Available to registered players after login, between 09:00 and 24:00 Bangladesh Standard Time (UTC+6).

7.2 What to Tell Us

When you contact support about a responsible gaming concern, you do not need to explain yourself in detail. You can simply say: "I want to take a break" or "I need to set a deposit limit" or "I want to exclude myself". Our team will handle the rest promptly and without asking unnecessary questions. Everything you share with us about your gambling behaviour is treated as strictly confidential.

7.3 External Support Resources

In addition to fabjee's internal tools and support team, players in Bangladesh who are experiencing difficulties with gambling are encouraged to reach out to mental health and financial counselling services. Speaking to a doctor, counsellor, trusted family member, or community leader is a positive step. fabjee supports the principle that problem gambling is a health issue that deserves appropriate professional attention.

You are not alone. Problem gambling affects people from all walks of life. Reaching out — whether to fabjee support or to a trusted person in your life — is always the right decision. We are committed to helping you, not judging you.

8. Additional Player Protections

8.1 Account Activity Monitoring

fabjee uses automated monitoring tools to identify patterns of play that may suggest a player is experiencing difficulties. These indicators include a sudden sharp increase in deposit frequency, extended uninterrupted play sessions, a pattern of chasing losses, or rapid repeated deposits following a large loss. When our systems flag an account, a member of the responsible gaming team will proactively reach out to the player to check in and offer support.

8.2 Inactive Account Management

Accounts that have been inactive for an extended period are subject to our dormant account policy. Players will receive communications before any administrative action is taken, and account balances are always preserved and accessible to the account holder.

8.3 No Pressure Marketing Policy

fabjee does not send promotional messages to players who have opted out of marketing, who are currently in a time-out period, or who are self-excluded. We also do not send targeted re-activation campaigns to players who have recently closed their accounts or requested a break. Our marketing team is trained to respect player welfare decisions without override.

8.4 Responsible Advertising

fabjee's advertising standards prohibit the use of content that:

  • Depicts gambling as a path to financial success or a solution to money problems
  • Appeals to individuals under 18 years of age
  • Suggests that gambling skill alone can guarantee winnings
  • Exploits cultural or religious events to encourage gambling
  • Targets individuals known to be, or reasonably suspected of being, vulnerable

8.5 Transparency on Odds and RTP

fabjee is committed to transparency about the mathematical nature of gambling. All games on the fabjee platform are powered by certified Random Number Generators (RNGs) from reputable studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. Return-to-player (RTP) percentages for each game are available in the game information panel. Players are encouraged to review these figures and understand that the house edge means gambling is not a reliable way to generate income over the long term.

8.6 Updates to This Policy

fabjee reviews and updates its responsible gaming programme regularly to reflect best practices and player feedback. The current version of this page is effective from January 2026. If material changes are made to the programme, registered players will be notified by email. We encourage all players to revisit this page periodically to stay informed of the tools and support available to them.

Enjoy fabjee — On Your Own Terms

You are in control. Use the tools above to set your limits, take a break whenever you need one, and reach out to support any time. When you are ready to play, fabjee's full range of casino games, live tables, slots, and cricket betting is waiting for you.

18+ Only — Gamble Responsibly